Information for Cruise Passengers

Welcome Program

From the moment you step ashore, our goal is to make your visit enjoyable and filled with the warmth Newfoundland is known for.

You will be greeted at the dock by our Information Officers, who are easy to spot in their branded attire and green tartan scarves. They can share local recommendations and offer maps, brochures, and personalized suggestions about what you can see and do during your time in port.

Your arrival is also celebrated with touches that reflect the spirit of our community. The dockside welcome program features live local music, a diverse market, free Wi‑Fi, and complimentary luggage tags.

A short walk from the gangway, you can board our complimentary shuttle service, and when you arrive downtown, our City Ambassadors in blue jackets are ready to welcome you. They are happy to offer directions and point out nearby highlights that help you explore with confidence. You will also find a lively vendor market and, on select days, live entertainment that adds to the atmosphere.

Whether you are here for a few hours or the full day, we are here to help you enjoy every moment of your visit to Corner Brook.

What To Do

Passengers are encouraged to pre-book their shore excursions directly through their respective cruise line. Our trusted providers are well-established and respected in the industry, partnering with local vendors to deliver exceptional experiences. The offerings span a wide spectrum — from classic sightseeing tours and guided cultural encounters to Indigenous-led experiences, scenic coastal explorations, and high-energy outdoor adventures. Their diverse and continually evolving portfolio spans from Corner Brook, the Humber Bay of Islands (North and South Shore), Steady Brook, Deer Lake, and both sides of Gros Morne National Park.

Alternatively, get inspired by the Humber Bay of Islands Guides and plan your independent adventure today. From the best restaurants and cafés to hidden gems and must-see sights, they’ll help you explore the very best of our picturesque region.

How To Get Around

11 Riverside Drive (Dock)      Civic Square (City Hall)      Shuttle Bus Stop

Shuttle Bus StopThere are plenty of ways to explore Corner Brook during your visit. Downtown is about a ten-minute walk from the dock, and if you prefer a ride, a complimentary shuttle travels between the port and the downtown core. The shuttle begins running roughly thirty minutes after your ship arrives and continues until one hour before departure.

From Monday to Friday, the City of Corner Brook’s on-demand accessible bus is available to cruise passengers. Since pre-booking is not offered, check in with a Cruise Information Officer when you arrive, and they will guide you from there.

If you would like to explore independently, taxis from City Taxi and Star & Corner Taxi are available right at the dock. For a more personalized experience, you can pre-book a private outing with Gros Morne Tours and Transportation, Luxury Limos, or Ride in Style.

Rental cars are another option for visitors who want the freedom to explore the region at their own pace.

 

11 Riverside Drive (Dock)
Civic Square (City Hall)
Shuttle Bus Stop

 

Important Information

Language

Canada is a bilingual country, with both English and French as official languages. In Western Newfoundland, English is the primary language spoken, though you may encounter some French in certain communities and experiences.

Currency

Canadian banks are federally regulated and cash exchanges must be done through a bank account. ATMs are widely available throughout the city. Most businesses accept both CAD and USD, and the Harmonized Sales Tax (HST) is 15%
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Time Zone

Newfoundland is a little different – literally! Newfoundland Standard Time (NST) is half an hour ahead of the rest of Atlantic Canada, giving it its own unique time zone.
Corner Brook has a cool, maritime climate with mild summers, crisp autumns, snowy winters, and refreshing springs. The weather can change quickly, so layering is recommended to stay comfortable while exploring the city and the surrounding natural beauty.

Summer (Jun-Aug)



Avg. Temp.

Low: 10°C (50°F)

High: 22°C (72°F)


What to Wear

Light layers, T-shirts, long-sleeve shirts, light jacket or sweater, comfortable shoes, rain jacket/umbrella

Autumn (Sept-Nov)



Avg. Temp.

Low: -1°C (30°F)

High: 12°C (54°F)


What to Wear

Layers, warm jacket, sweaters, long pants, scarf, hat, waterproof shoes/boots

Winter (Dec-Feb)



Avg. Temp.

Low: -8°C (18°F)

High: -1°C (30°F)


What to Wear

Heavy winter coat, insulated layers, hat, gloves, scarf, waterproof boots

Spring (Mar-May)



Avg. Temp.

Low: -1°C (30°F)

High: 12°C (54°F)


What to Wear

Light layers, T-shirts, long-sleeve shirts, light jacket or sweater, comfortable shoes, rain jacket/umbrella

Fun Facts about Western Newfoundland

Unique to here:

The province of Newfoundland and Labrador has its own dictionary, a pony, and two famous dog breeds – the Newfoundland Dog and the Labrador Retriever.

Coastline dreams:

With over 17,000 km of coastline, the province is dotted with fjords, inlets, coves, guts, bays, and tickles, alongside picturesque historic towns and fishing villages.

Bird paradise:

Newfoundland is home to more than 300 bird species, including falcons, hawks, osprey, eagles, and the largest Atlantic puffin colony in North America.

Fantastic flora:

The provincial flower, the Pitcher Plant, is a carnivorous plant that eats insects, using its distinctive tubular leaves to trap and digest its prey in the bogs and wetlands where it grows.

Friendly biosphere:

The island of Newfoundland has no poison ivy, snakes, raccoons, porcupines or skunks – but it does boat over 300 species of wild orchids.

Hospitality:

Don’t be surprised if a Newfoundlander invites you in for dinner or a “mug up and a yarn” (tea and a chat)—friendly, genuine hospitality is part of island life.

Small-town charm:

The population is just over 20,000, with ~40,000 in the surrounding region – a tight-knit community that somehow fits world-class skiing, a thriving arts scene, and a university campus.

Fjord country:

Western Newfoundland rivals Norway for fjords! The Port of Corner Brook sits at the end of Humber Arm, a 35-nautical-mile fjord – one of the longest in Atlantic Canada.

Geological wonders:

Nearby Gros Morne National Park, a UNESCO World Heritage Site, showcases ancient mantle rocks. You can also witness similar geology in the Cabox Geopark, a 25-minute drive and 1.3 miles (2 km) hike from the Port.

Wildlife galore:

Gros Morne has one of the highest concentrations of moose in the world, even though moose were introduced in 1878. The mountains near Corner Brook also host some of the most southerly caribou herds in North America.